Top Mistakes to Avoid When Opening a Laundromat

November 6, 2025
3 mins read
mistakes

When you run a business, even the ones that might look easy, mistakes are inevitable. Ask any entrepreneur, they will tell you that you are bound to make a few errors, especially when you are starting out. This is also true in the laundromat sector. Opening a laundromat might look like a simple business at first glance but behind the whirl of washing machines, piles of clothes and jingle of coins, the reality is less forgiving. Building a lasting laundromat business hinges on avoiding a few glaring mistakes while keeping eyes wide open for easy wins that others miss. For anyone out there thinking of opening a laundromat, these are the mistakes you need to avoid at any cost.

Mistake 1: Choosing the Wrong Location to Save Money

Nothing tanks a laundromat faster than a bad location. Opening a laundromat in a spot with little foot traffic or too many competitors means there is a good chance machines will sit idle. Ever heard someone say “No one came in all day”? Real stories, sadly. It is worth scouting around – looking at patterns, visiting during busy hours, and talking to the locals before picking a site. Convenience trumps everything. If you can, check out local population numbers and housing density, since renters and dense neighborhoods keep those washers running round the clock. Opening a laundromat on a tucked-away street? Might as well light money on fire.

Mistake 2: Misjudging Startup Costs and Expenses

You would be surprised to know that the biggest expense while opening a laundromat is not buying a few washing machines. There are other expenses that, when put together, can cost you a lot. There are upfront costs for leasing, renovations, insurance and permits. Not to forget, the utility expense and equipment repair or replacement cost. Small business lending such as laundromat equipment financing can be really helpful here but entrepreneurs need to know how much financing they are going to need for such expenses. Business owners tend to make the mistake of borrowing just for the machines but do not plan for marketing or any other expenses. Another mistake here that a lot of business owners commit is that they get themselves big loans but don’t plan for problems that tend to arise in daily operations. And hence, these owners are left with the burden of a loan that they can’t pay. So you need to plan for the emergency expenses or any other hiccups that may arise. 

Mistake 3: Treating the Customer Experience Like an Afterthought

Now opening a laundromat and running it successfully requires more than washing machines. Today, customers expect Wi-Fi, digital payments, loyalty apps, security cameras and a clean well-lit space. A broken machine or a dirty restroom can easily halt your business’s foot traffic. In short, customer comfort should not be neglected when opening a laundromat. Most successful stores are the ones that make their customers feel safe, welcome and help them to multitask, if required. Simply put, a laundromat is no longer just a place to wash clothes. It is a local hub.

Mistake 4: Thinking It Runs Itself

One of the myths that you hear a lot about the laundromat business is that it is a passive one. It is true that this business may not need a big staff but there is a need for consistent oversight. You need to have a reliable person to manage the business when problems crop up, such as change machines jam or washers break or even check when vendors drop off supplies. A lot of new entrepreneurs get overwhelmed as they usually underestimate the time it takes to manage even a small laundry business. Keep in mind that opening a laundry business is not a weekend project. The fact is that even semi-automated laundromat businesses need hands-on supervision at the start.

Mistake 5: Not Building a Cushion for Repairs and Growth

Imagine your three washers break down in one week and a local competitor upgrades their space at the same time. What are you going to do? If your plan does not include emergency repairs or future upgrades, you fall behind quickly. You have to think long-term. Set aside funds for repairs right from the start. Also, look into small business lending options to help you plan for phase-two growth, such as a second location, new machines, or offering wash-and-fold services. Opening a laundromat is just the beginning. Keeping it running, improving it, that is the real challenge.

Conclusion

No matter how simple it looks from the outside, opening a laundromat is not one of the easiest businesses to run. Most people find that out late. The good news is that these blunders, such as poor location, under-budgeting, missing compliance and more, can be avoided with timely planning, a bit of confidence and understanding the business a little deeply. Anyone who is interested in opening a laundromat needs to think of it less like a side hustle and more like a long-term investment that needs their attention, effort and good judgement. In this way, you can build laundromats that will last longer than the spin cycle. And before you know it, you would have made it through year one and built something solid for years ahead.

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