How Social Media Can Make or Break Your Personal Injury Case

December 9, 2025
4 mins read
Injury

It’s no surprise that most of us share parts of our lives online without giving a second thought. Posting a picture about your weekend plans, updating your friends on how well you are recovering, or just scrolling through your feed, using social media feels completely natural. However, if you’ve recently been hurt in an accident and you’re working with a personal injury law firm NYC, those seemingly innocent posts could come back to haunt you.

Social media is more than a way to communicate and connect with people today. It has also become an incredibly valuable source of proof. Every insurance carrier, every defense counsel, and every private investigator knows it, which means they are actively monitoring public posts for anything that could undermine your claim. Let’s elaborate on how your online activity may be used to either help or hinder your personal injury case, and ways in which you can protect yourself.

The Digital Trail You Leave Behind

After an accident, you may want to share what transpired, a quick “I’m okay” post, or a photo of your car. That’s completely understandable; you’re shaken up and want reassurance from your friends and family. But here’s the thing: once you hit “post,” that information becomes public, or at least semi-public, and the opposing side can use it to their advantage.

For example, imagine you are suing over a back injury following a crash, yet a few weeks later, you post a picture at a friend’s birthday dinner, smiling and sitting comfortably. Even if you were there for just 20 minutes and in pain afterward, the single image might be used to make an argument against the severity of your injuries.

Trustworthiness plays an important role in New York personal injury cases. Judges and juries note consistency between what you say, what your doctors report, and what your social media activity suggests.

Yes, They Can Use Your Posts Against You

Many people are surprised to learn that social media content, even private messages in some cases, can be used as evidence in court. Under New York law (CPLR §3101), both parties in a lawsuit have the right to all information that is important and needed for the case. That can include posts, photos, videos, and comments that might relate to your physical condition or activities.

The courts have ruled that even private or deleted posts can be subpoenaed if they’re relevant. In one well-publicized New York case, a plaintiff’s Facebook photos of her engaging in physical activities were used to contest her claim of being permanently disabled. The court decided that social media was a fair game if it contradicted her testimony.

So yes, even if your account is set to private, assume that anything you post could eventually be seen by the other side.

What Insurance Companies Look For

Insurance adjusters are trained to look for differences that can minimize or deny your payout. It’s their job to save money, not necessarily to treat you fairly.

They might look for:

  • Photos or videos of you exercising, even light exercise.
  • Posts about travels or social events that display you as recovered.
  • Comments where you downplay your pain or say you’re “feeling better.”
  • Tags or mentions by friends that show you somewhere you didn’t expect.

Even something unrelated, like posting a throwback picture of you hiking or a meme about being clumsy, can be taken out of context. It sounds extreme, but defense attorneys have used much less to discredit victims in court.

A capable car accident lawyer NYC will often advise clients to stay off social media altogether while their case is pending. It’s not about concealing anything; rather, it’s about protecting your story from being twisted.

How Social Media Can Actually Help (Sometimes)

Social media evidence is not all bad. Sometimes, it helps strengthen your case. For instance, if you immediately posted about the accident after it occurred, with all details, even with your police report, then that may support your credibility.

Likewise, messages and photos showing the aftermath of the crash, one’s days in the hospital, and improvement in physical therapy can show how serious the incident affected one’s life.

The key is control. Your New York City auto accident attorney can help determine which content might be useful to present as evidence and which could hurt your case. It’s all about context and timing.

The “Do’s and Don’ts” of Social Media After an Accident

Here are some smart online habits to develop if you’re pursuing a personal injury claim:

Do:

  • Adjust your privacy settings. Limit who can see your posts, and make sure friends can’t tag you without your approval.
  • Think before posting. If it could be twisted to look like you’re not injured or suffering, skip it.
  • Communicate privately. Instead of posting publicly, call or text to update loved ones.
  • Save digital evidence. If you have posts, messages, or photos that would help your claim, preserve them safely.

Don’t:

  • Get rid of old posts. It might look like you’re hiding something, and that could get you in legal trouble.
  • Discuss your case online. Never post anything about your injury, your attorney, or settlement discussions.
  • Accept new friend requests from people you do not know. Investigators will at times create fake profiles to access your content.

Keep in mind, silence is often your best strategy until your case is resolved.

The Legal Perspective: Privacy Isn’t Absolute

Many people think that putting privacy settings on Facebook, Instagram, or TikTok makes their content off-limits. Unfortunately, that is not the case. The Courts of New York have been consistent in ruling that “private” posts can still be discoverable if they are relevant to the case.

If your attorney feels that requests for your information are overly invasive, they can be contested under CPLR §3103, allowing a protective order to limit the disclosures. But the bottom line is this: if a judge deems the postings relevant, they can be used.

This means thinking before you post, which is much safer than dealing with issues afterward.

Why Your Attorney Cares About Your Posts

Your accident lawyer in New York isn’t trying to police your personal life; they’re trying to protect your case. Every post, comment, or photo has the potential to mold how others view your credibility. And in the world of personal injury law, credibility is everything.

One single contradictory statement, either in person or online, is all that is needed to provide an opening for the defense to challenge your honesty. Thus, most attorneys today consider a “social media policy” as part of their guidance for clients.

If you’re unsure whether something is safe to post, ask your lawyer. It’s always better to be cautious than risk losing compensation.

Think Before You Post

Social media has changed not only the way we communicate but also the way personal injury cases are fought. What once felt like a harmless status update can now become Exhibit A in court. If you have been injured and are pursuing a claim, handle your online presence as if it were part of your legal strategy. Keep postings at a minimum, keep privacy settings in place, and remember that often the loudest voice to prove your truth is silence. After all, your story is worth telling in the clearest manner possible, where a photo, caption, or even a comment doesn’t get in the way of justice.

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